Terms and Conditions

Parent Company Information. Vissie Pty Ltd. ACN 622 851 049 – Trading as Adult Sex Store (“We”, “Us”)

1.1 Faulty products will be exchanged free of charge. Purchases made from our website (loverland.com.au) include a 7 day warranty period. We must be notified by email to support@loverland.com within 7 days of receipt of the product (verified by courier’s tracked delivery date) of the fault. Please see our Shipping, delivery and returns page for more information on our returns policy.

1.2 Products listed on our website, are sold as novelties. It is the customer’s responsibility to obtain appropriate advice and information before using any of the products sold. We cannot be held responsible for any damage to your person or property as a result of using products purchased on our website.

1.3 Total delivery time depends on our courier services to your postcode.For more information see FREQUENTLY ASKED QUESTIONS.

1.4 Payments are securely processed via Paypal, Visa & Master-card Credit & Debit Cards. Visa and MasterCard Payments are secured using 256 Bit Encryption provided by Serversaurus SSL & processed by Stripe Australia.

1.5 Out of stock items – if an item is out of stock, we will automatically replace with the same item in a different color, or if no identical model is available, will provide the option of a replacement or refund.

1.6 Use of your information – when you make a purchase you agree to allow us to use your email address to contact you about your order. You also agree that we may send you occasional marketing emails about products, blog articles or store information. Your email address will not be shared, sold or otherwise distributed to anyone who is not a Director or employee of Vissie Pty Ltd. You may remove yourself from our mailing list at any time by using the ‘unsubscribe’ feature in our emails.

1.7 Blog articles, Website Articles, Tutorials, Photos, Videos & Website content on loverland.com are the opinion of the author of the page and should be treated as an individual point of view. It is the users’ responsibility to verify any information listed on this website.

1.8 Free Gifts – if we send you a Free gift or free items with your order, we reserve the right to choose the free products and free products are always provided subject to availability. We do not accept returns or exchanges for free items. 

2.0 Daily Deals. All items sold through our ‘daily deals’ page may be limited in quantity. Shipping time for daily deals items may be extended. Daily deals are sold ‘as is’ and while guaranteed to be brand new and unopened, may feature minor defects including damaged packaging or missing packaging. 

2.1 Daily deals products are sold as is. No returns are accepted. 

2.2 These terms and conditions may be amended at any time without notice. 

2.3 to view our privacy policy and disclaimers, please click here.

2.4 To view our shipping & return options, please click here.

2.5 To view our frequently asked questions, please click here.